WooCommerce problems and how to fix them
Fixes for WooCommerce stores whose cart, checkout or product pages fail customers.
- WooCommerce add to cart button not working
Add to cart spins, does nothing, or reloads without adding, often only for logged-out visitors or on phones. How to find the cache or plugin at fault.
- WooCommerce checkout keeps spinning after Place order
Place order spins forever, and sometimes the card is charged with no thank-you page. How to read the checkout request and find the slow or failing step.
- WooCommerce cart empty after adding a product
The mini cart shows the item but the Cart page says your cart is currently empty, or the cart clears between pages. Fix the cache, cookie or page setup.
- WooCommerce variations not selecting or dropdown not working
Size and colour dropdowns ignore clicks, every combo shows unavailable, or it says to select product options. Find the plugin error or bad variation data.
Also see: WooCommerce testing